Category Archives: CRM in education

52 campuses, one cloud: how TAFE Queensland retook control of its relationships

Educational institutions require much more than solid teaching to stay in business and thrive. With more than 120 thousand students attending 52 campuses, TAFE Queensland relies on strong relationships with a network of commercial partnerships to sustain profitability and demand. Government agencies and larger enterprises often seek out institutions like TAFE Queensland for training services,...… Visit the author's original post

Microsoft empowers educators and students creating tomorrow’s world

Digital technologies, the cloud, intelligence and analytics, mixed reality and truly engaging learning platforms have the capacity to transform the digital experience for every teacher, student, school, college and university.

School students looking at Surface tablets

At Microsoft we understand that one of our most important tasks is to empower students and educators with the tools, experiences and insights to create tomorrow’s world.

Technology helps democratise educational opportunity, and in tandem with dedicated administrators, committed teachers, motivated students and involved parents and communities it can spark creativity and help build a passion for lifelong learning.… Visit the author's original post

Dynamics CRM Online certification to Australian government security requirements

Six months ago we announced the important news confirming the Certification of Microsoft Office 365 and Microsoft Azure by the Australian Signals Directorate (ASD) via Australian Government’s Independent Registered Assessors Program (IRAP).

Australian government certification for Microsoft cloud services

This certification is for the handling of unclassified but sensitive data, known as Unclassified (DLM) within Australian government. This includes the majority of state and federal government data including private and personally identifiable information.

ASD established a Certified Cloud Services List and published a revised Information Security Manual (ISM) that provides a streamlined and effective way to verify the security of cloud services.

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Australian Education Case Studies Update – November 2015

Education Case Studies iconOne question that I’m asked frequently about new projects is:

Who else is doing this?

In some cases, what people (partners/customers) are looking for is confirmation that they’re going to be at the innovative edge - and that what they are doing hasn’t been done before. But most of the time, they are looking for reassurance that somebody else has taken the journey before them!

So I collate a list of public education case studies and examples from within Australia, which will help answer the question.… Visit the author's original post

Event Invitation: Keep Students. Save Millions

One of our specialist partners, S1 Consulting, work with universities and TAFE institutes across the country to help improve the value of student management systems, and the use ability for individual institutions to manage the student lifecycle and student experience.

Recently, they have been working closely with Microsoft, and international specialists in big data to apply the latest cloud analytics to the challenge of student retention and attrition management, and next month they are going to be launching their new Student Retention system at an event at our offices in Brisbane on 10th August.… Visit the author's original post

Dynamics CRM and Office 365 in Australian datacentres

This morning we made an announcement that will be especially interesting to Australian education customers. The news is that we’re going to be running Dynamics CRM and Office 365 in Australia datacentres by March.

This follows our launch two months ago of the two Microsoft Azure datacentre services, which provide datacentre servers from NSW and Victoria, and the ability for customers to ensure that they can provide full geo-redundancy between two datacentres over 600km apart, but within the same country.

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